Privacy Policy

At Safe Host, we are committed to maintaining the trust and confidence of our visitors to our web site. In particular, we want you to know that Safe Host is not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes.

However, during your interaction with our website some data may be collected. Below is our attempt to be as concise and as transparent as possible about this data.

Who We Are

We are Safe Host UK Ltd. We are a limited company registered in England. Our registered number is 11679784 and our registered address is International House, 24 Holborn Viaduct, London, EC1A 2BN.

Types of Data We Collect

1) We use tools like Google Analytics on our website to collect information on how our website is used.
These tools are known as third-party cookies.

Cookies are small files saved to the user’s hard drive or web browser that store information about the user.

This information includes data such as approximate geographical location, IP address, device, internet browser, web pages visited on www.safehostbnb.co.uk and for how long.

None of this information is used to personally identify you to us, you are simply a metric on a statistics dashboard.

This information is used for security purposes as well as to improve the user experience on our website.

When you first arrive on our website you will be asked if you accept cookies.

Disabling cookies via the preferences on your web browser will prevent the tracking of your visit to our website. You can also delete any cookies that are stored on your computer.

To find out more about cookies in general, and how to manage and delete them, visit:

www.allaboutcookies.org.

If you do not wish to accept cookies from our website, please leave this site immediately and delete and block all cookies from this site. Your continued usage of this website will be taken as consent that you accept our usage of cookies.

2) We collect personal information that is volunteered on our website. For example, when you submit a form with your name, email, phone etc. You may also provide personal information when you communicate with us on our live chat.

Form information will be stored in the backend of our website and a copy will be sent to [email protected].

We use this information for the sole purpose of responding to your request.

In addition, you can also make a purchase on our website where you will be requested to provide your credit/debit card details. This information is processed and stored securely by Stripe, our payment gateway, and we do not have access to your card details.

With your agreement upon booking, your details will be shared with our contracted engineer. They will use this data to contact you in order to find out further information regarding the service you’re looking for, and to complete this service. We will send reminders when these services are due to be renewed by law, and you can stop these reminders at any time.

How long is your personal information kept?

We retain your purchase information (whether via our website backend or via e-mail) for a maximum of 6 years in order to comply with accountancy rules.

Non-purchase communications such as contact forms to our email inbox or live chats that disclose personal information will be routinely purged once a quarter.

Access to your personal information

You are entitled to view, amend, or delete the personal information that we hold.
Email your request to  [email protected].

We will endeavour to respond within the legal limits of 40 days.

Changes to our privacy policy

We will review our privacy statement regularly and will update it from time to time. Any material changes will be highlighted on our website and via our social media channels.